Returns & Exchanges
At Zyliss, we stand behind the quality of our kitchen tools and offer a 30-day return policy for unused products in their original packaging. We want you to be completely satisfied with your purchase and will work quickly to process your refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the unused kitchen tools in their original retail packaging and include the packing slip provided in your confirmation email.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing